Refund Policy
Last Updated on January 1st, 2021
We at (owned by de la Peña, LLC) want you to be satisfied with your purchase of our products. 

If you have any questions or problems, please let us know by contacting our support team directly. You can submit a support ticket here. 

In the event that you decide your purchase was not the right decision, contact us so we can make the necessary revisions to make your product the way it is supposed to be. If you have bought any courses or other products directly from us, show us that you actually did the work by submitting ALL your homework. We will review it and attempt to help correct the issue. If we cannot help solve the issue, we’ll issue you a prompt FULL refund at our discretion only. This has been set forth to avoid theft of our intellectual property by those that want to purchase, steal our content, and then try to request a refund.

To be eligible for a refund, you must submit your request and completed homework before 11:59pm Pacific Standard Time on the 30th day following your purchase. After you submit your materials, all refunds are discretionary*. 

No refunds will be provided more than 30 days following the date of purchase. If you opted for a payment plan and you do not request a refund by the end of the 30th day, you are required to complete the remaining payments of your payment plan. All payments must be made on a timely basis. 

*Note: As mentioned above, all refunds are discretionary. If you just downloaded the training material (pdfs, audios, videos, and/or etc.), and then promptly asked for a refund, we reserve the right to deny your refund request. 

The point of this policy is to give people the chance to try the system, and if it doesn’t work, they can get their money back. It wasn’t designed to enable people to steal the training material. 

Furthermore, if it is clear that your homework is incomplete or that you did not implement the strategies taught in the course, your refund will be denied. 

However, we will still help and support you in order to get you results.
Russell de la Peña
Founder of RusselldelaPena 
(owned by de la Peña, LLC)

de la Peña, LLC © 2020. All Rights Reserved
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